Salt Boxes

Description of Service

Salt bins are placed strategically at well over 200 locations in and around the Borough of Swindon. These are for use by local residents who can use the salt to help make their local roads and pavements safer during freezing weather conditions.

We cannot place them everywhere but do try to locate them in hilly places and at sharp bends in the road.

If a salt bin near you becomes empty or damaged, or if you feel there would be benefit to having a bin in a new location, please let us know.

Service Levels

We replenish salt stocks periodically and will normally respond to requests for replenishment within 10 working days, sooner if the absence of the salt is likely to cause an immediate danger.

The time involved in repairing, placing or installing salt boxes will vary depending on the nature and extent of damage and the lead times for components from suppliers.

Report a Problem

If you consider the issue an emergency or potential hazard, please call Swindon Direct on 01793 445501 (Monday to Friday 8.00am-8.00pm, Saturday 9.00am-1.00pm) or on 01793 466453 at all other times.

Otherwise, you can report a problem to us in any of the following ways:

• Use the online facility to report a problem with a salt box.

• By telephone to the StreetSmart Team at the Swindon Direct Contact Centre on 01793 445501. For details of the Contact Centre opening hours, please visit the Swindon Direct web page.

• In person, by visiting the Swindon Direct One-stop-shop. For details of the address and opening hours, please visit the Swindon Direct web page.